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Hygiene policy

At GSM Performance, our priority is to maintain the utmost hygiene and quality standards for the benefit of our customers. To that end, we have instituted a policy that all purchases of long johns, balaclavas, tops, and underwear are final and non-returnable. This policy is necessary due to the personal nature of these items, which are worn in close contact with the body. This protocol is intended to guarantee the health and safety of all our customers.

This policy adheres to the best industry practices and safeguards both our customers and our staff. It’s important to clarify that this policy does not affect your statutory rights as a consumer. This policy does not apply if you receive damaged or defective products. In such cases, our customer service team is available to promptly address your concerns and arrange a replacement or refund. We greatly appreciate your understanding and adherence to our hygiene policy and thank you for your continued confidence in GSM Performance. For further information please see our terms and conditions which are agreed on checkout.