Is it time to replace your race suit? Let’s get you track-ready. Payment and finance
Eight ways to pay, including Klarna if you would rather spread it. Card details never reach us, which is why we cannot take a number over the phone. Everything is charged in pounds.
Cards, PayPal, Apple Pay, Google Pay, Amazon Pay, Pay with Super, Klarna and bank transfer. Gift cards and store credit come off at checkout. We invoice in GBP only.
Ways to pay
Everything below is live at checkout. What you see depends on where you are.
Super Payments and Klarna are our providers, alongside PayPal and the wallet options.
Card details are handled by the payment provider and never reach us, so there is nothing on our side to store or lose. It also means we cannot take a card number over the phone and type it into an order for you. If you would rather order by phone, ring 0115 9893488 and we will set the order up and send you a secure way to pay it.
Cheques and cash on delivery are not accepted. If none of the card or wallet options suit you, direct bank transfer is available and we will send the details with your invoice.
Klarna and finance
Spreading the cost, and the regulatory detail that goes with it.
Klarna is our finance provider. It is available at checkout and lets you spread the cost of an order. The credit agreement is between you and Klarna, and the lending decision is entirely theirs. We do not see it and we cannot influence it.
Klarna is the only finance option we offer.
GSM Performance, Unit 5 and 6, High Hazles Road, Nottingham, NG12 3GZ is authorised and regulated by the Financial Conduct Authority (“FCA”) (FCA FRN 795430) and acts as a credit intermediary and not a lender, offering credit products provided by a limited number of finance providers, including Klarna Financial Services UK Limited (company number 14290857), which is authorised and regulated by the FCA for carrying out regulated consumer credit activities (firm reference number 987889), and for the provision of payment services under the Payment Services Regulations 2017 (firm reference number 987816).
Late or missing repayments may have serious consequences for you and cause you serious money problems.
Gift cards and store credit
Usable across the whole catalogue, not just one department.
GSM Performance gift cards come in a range of values and work sitewide, from helmets and racewear through to seats and accessories. They are a reasonable answer to buying for someone whose size or taste in kit you do not want to guess at, which in this trade is most people.
To spend one, enter the code at checkout and the value comes off automatically. If the order is worth more than the card, pay the difference by any normal method. Store credit works exactly the same way.
Refunds and store credit
What happens to your money when something goes back.
A refund is issued as store credit by default
It arrives as a digital gift voucher against your account, so you can reorder whenever it suits you rather than starting again from scratch.
Ask, and it goes back to the card instead
If you would rather have the money back on the payment method you used, just say so when you arrange the return and we will process it that way.
Refunds take three to five working days to show
That is from our end. Your own bank may add a day or two on top before it appears on the statement.
Paying from outside the UK
Everything is invoiced in pounds. Your bank sets the exchange rate and the GBP total must match the invoice.
We accept orders and payments in GBP only. If you are outside the UK your payment provider converts your currency into pounds at their own rate, which moves daily and is outside our control. The amount that clears has to match our GBP invoice exactly, because an invoice cannot be processed against a different figure.
The same applies in reverse. If an exchange, partial refund or full refund is processed, it is processed in GBP to match what was invoiced. What lands back with you may differ from what you originally paid, because the exchange rate will have moved in between. A refund can only ever be up to the full amount of the original payment in our own currency, so that gap cannot be topped up or reconciled by us. This is set out in our terms and conditions as well.
We cannot ship outside the UK from the site, so contact us before ordering and we will put together a bespoke quotation covering both the goods and the carriage. That applies to Europe as much as anywhere else. Once a quotation is agreed we will tell you how to pay it.
See delivery for how overseas quotations are priced and what happens with customs charges on items shipped from our European partners.
Common questions
What payment methods do you accept?▾
Credit and debit cards, PayPal, Apple Pay, Google Pay, Amazon Pay, Pay with Super, Klarna and direct bank transfer. You will see everything available to you at checkout. Note that overseas orders are not placed through the website at all, so contact us for a quotation first.
Can I spread the cost?▾
Yes, through Klarna at checkout. We act as a credit intermediary rather than a lender, so the agreement is between you and Klarna and they make the lending decision. The full regulatory detail is set out further up this page.
Can I pay over the phone?▾
You can ring 0115 9893488 and we will take you through it, but we cannot take a card number over the phone and type it into an order. Card details are handled entirely by the payment provider and we never see or store a full card number.
Do you keep my card details?▾
No. Card details go straight to the payment provider and never reach us. That is also why we cannot take them down over the phone.
Can I use a gift card or store credit?▾
Yes. Enter the code at checkout and the value comes off the order automatically. If the order is worth more than the credit, pay the difference by any normal method.
If I return something, how do I get my money back?▾
By default a refund is issued as store credit, as a digital gift voucher against your account, so you can reorder when it suits you. If you would rather have it back on the card you paid with, say so and we will do that instead.
I am outside the UK. How does payment work?▾
We only accept payment in GBP. Your provider converts it at their own daily rate, and the amount that clears has to match our GBP invoice or the order cannot be processed. Refunds are also made in GBP, so what lands back with you may differ from what you originally paid because the rate has moved.
Do you take cheques or cash on delivery?▾
No. Both are switched off. Bank transfer is available if none of the card or wallet options suit.
Ring us and we will sort it
Large orders, part exchanges, business purchases and anything awkward are all easier on the phone than through a checkout. CallyAI answers at any hour.
Call 0115 9893488Message usBook the showroom