100% piece of mind with our damage protection service. Due to the specialist nature of the textiles industry we work in. We do see couriers damaging the oversized boxes that seats are transported in damaged from time to time. This is unavoidable sometimes and can lead time lengthy claims with couriers and delays in arranging your replacement items. **PLEASE NOTE OUR FREE DELIVERY SERVICE IS UNINSURED** Our 100% damage protection service ensures that if your seats or products experience damage in transport to you. We will have a no-questions-asked collection and replacement arranged with no hassle to yourself. We’re here to ensure we put your first.
- Damage protection service
- Transport damage insurance
- Complete peace of mind
- (UPGRADE FROM OUR FREE SERVICE)
- Standard FREE delivery is an uninsured service
- Claims for damages received with our FREE service are void.
Hygiene policy
At GSM Performance, our priority is to maintain the utmost hygiene and quality standards for the benefit of our customers. To that end, we have instituted a policy that all purchases of long johns, balaclavas, tops, and underwear are final and non-returnable. This policy is necessary due to the personal nature of these items, which are worn in close contact with the body. This protocol is intended to guarantee the health and safety of all our customers.
This policy adheres to the best industry practices and safeguards both our customers and our staff. It’s important to clarify that this policy does not affect your statutory rights as a consumer. This policy does not apply if you receive damaged or defective products. In such cases, our customer service team is available to promptly address your concerns and arrange a replacement or refund. We greatly appreciate your understanding and adherence to our hygiene policy and thank you for your continued confidence in GSM Performance. For further information please see our terms and conditions which are agreed on checkout.Â
